Information Android 13 update

Dear SPEDION customers,
this information only concerns devices that have been updated from Android version 12 to Android version 13. Other Android versions and versions of the following applications are not affected.

After an update from Android 12 to Android 13, permissions for the applications CoPilot (only ALK version 9.6) and SPEDION DocScan must be adjusted manually. Unfortunately, these adjustments cannot be made automatically, as we are bound by the specifications of the Android operating software (Android device policy).

Instructions for setting the permissions of the CoPilot application (ALK9.6)

1. On your Android device, swipe down from the top of the screen.

   The quick settings menu opens.

   
2. Tap on the cogwheel icon on the right-hand side.
3. Select Apps.
4. Tap on the CoPilot application.
5. Tap on Permissions.
6. Under "App Permissions", select Files and Media.
7. Tap on Allow.
   

Instructions for setting the permissions of the SPEDION DocScan application

1. On your Android device, swipe down from the top of the screen.

   The quick settings menu opens.

   
2. Tap on the cogwheel icon on the right-hand side.
3. Select Apps.
4. Tap on SPEDION DocScan.
5. Tap on Permissions.
6. Make sure that the Notifications, Photos and Videos, Camera and Music and Audio items are displayed under Allowed.

The permissions are set correctly.

If one or more of the listed items are missing, proceed as follows:

1. Tap the corresponding item under "Not allowed" (e.g. Camera).
2. Tap on Allow.

The permissions are set correctly.