Set up

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First-time customer setup of SPEDION Mobile Control

If you would like to use SPEDION Mobile Control for your company, please contact SPEDION Support.

Phone: +49 (0) 6024 50990 0
E-mail: support@spedion.de

SPEDION Mobile Control is set up in two steps. First, SPEDION Support records the restrictions you want to apply to the mobile devices. Then, a vehicle configuration group is created that contains the restrictions you want.
Once the vehicle configuration group has been successfully created, you can assign vehicles to this group via SPEDIONline.

Assign vehicles to the "SPEDION Mobile Control" group

SPEDION has already created a Mobile Control vehicle configuration group for your company.

You have permissions to access administration in SPEDIONline.

You have made all the necessary system settings on the affected devices.

  1. Open SPEDIONline.
  2. Select Administration.

A menu bar with icons opens.


3. Select the gear icon (vehicle configuration).

The vehicle configurations opens.


4. Check whether a vehicle configuration group named "Company name" – (SPEDION) Mobile Control active(aktiv)" is listed in the vehicle configurations.
5. Select Edit in the SPEDION Mobile Control vehicle configuration group.

The selected vehicle configuration group opens.

  1. Click on the vehicles you want to assign.
  2. Click on the > arrow.

  1. Confirm your selection by clicking Save.

SPEDION Mobile Control auf Endgerät aktivieren

Android device not within range

If the Android device is not within your reach, you can instruct the driver to perform the steps described below for the Android device.

The vehicle used for registration has been assigned to the vehicle configuration group for SPEDION Mobile Control.

  1. Log out of the SPEDION app and log back in.
Logging out is not restarting

Please note that you must log out and log back in to the SPEDION app. It is not sufficient to simply turn your Android device off and on again.

  1. Wait until the Enable Device Administrator App window opens. (Waiting time: approximately one minute)

  1. Click Activate.

The Samsung Knox privacy policy opens.

  1. Optional: If the Samsung Knox privacy policy does not appear immediately, wait a minute for it to appear.
  2. Optional: If consent is required: Agree to the Samsung Knox privacy policy.
  3. Click Next.
Function Restart device

If manual shutdown of the device has been disabled by SPEDION Mobile Control, check whether the Restart device function is available in the SPEDION app under Additional functions. If this function is not available and you need it, please contact SPEDION Support.

Phone: +49 (0) 6024 50990 0
E-mail: support@spedion.de