Reset document key
  • 30 Apr 2024
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Reset document key

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Article summary

Document key created?

You will be shown under Administration > LUCY App whether the driver has already created a document key. This document key is required to provide the driver with encrypted documents via document management.

Reset the document key

You can reset the driver's document key if the driver has forgotten the key.

Only use this function if the driver has forgotten their document key.
All documents that are encrypted with the forgotten document key become unusable.

  1. In the Administration, click on the LUCY App logo.
  2. Click on Edit in the line of the desired driver.
  3. Click on the LUCY App tab.
  4. Click on Reset document key.

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What's Next
Changing your password will log you out immediately. Use the new password to log back in.
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Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
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